Contact BizDocFlow Support

Use this page when you need help with BizDocFlow product behavior, billing, exports, privacy requests, bugs, or document workflow feedback.

Support Topics

• Generator issue: a field, preview, date, calculation, or output section looks wrong.
• Export issue: PDF, DOCX, watermarking, formatting, or download behavior needs review.
• Billing: subscription, cancellation, invoice, checkout, or plan questions.
• Privacy: account data, generated document data, deletion, or access requests.
• Bug report: broken page, failed action, unexpected error, or accessibility issue.
• Feedback: template suggestions, missing document types, or workflow improvements.

Contact Method

• Product, export, billing, and bug support: support@bizdocflow.com
• Privacy requests and data questions: privacy@bizdocflow.com

Include the document type, page URL, browser, account email if relevant, and a short description of what happened. For calculation issues, include the input values that produced the result.

Response Time

BizDocFlow aims to review support messages within 2 business days. Billing, privacy, and export-blocking issues are prioritized when enough detail is provided.

What Not To Send

Do not send unnecessary sensitive information such as government ID numbers, bank account numbers, full payroll records, or private customer documents unless a support request specifically requires a sanitized sample.

Service Status Notes

If generation fails, BizDocFlow may fall back to deterministic templates for reliability. Quote, estimate, work order, and meeting minutes tools use structured validation and local calculations so totals, dates, owners, and action item status remain auditable.